EDEN VALLEY HOSPICE - About us

Eden Valley Hospice, situated in the heart of North Cumbria on the south side of Carlisle, it serves communities throughout North Cumbria and the Eden Valley area - a total of over ½ million people.

Set amid peaceful landscaped gardens, the hospice was established in 1991 to provide care and support for people in the community with terminal or life-limiting illnesses. The hospice offers day care for adults and children and residential care for up to 12 adult patients at any one time.  

The hospice is committed to the provision of specialist and medical care in addition to complementary therapies, chaplaincy and bereavement support for as long as necessary. Care is provided free and referrals to the hospice come from general practitioners and hospital consultants.

But all this has an inevitable cost.  We now need over £2 million a year to fund our work. About a 20% of this is provided by the NHS, leaving a shortfall of about £1.5 million to be found through the continuing generosity, help and support of the local communities.

Your support of Eden Valley Hospice enables us to: -

* “Palliative care” is the control of symptoms and pain not cure based care.

 ^§ “Holistic approach” – is the consideration the ‘whole’ person i.e. spiritually, emotionally, physically and psychologically rather than just the physical treatment of the patient.

Legal Information

Eden Valley Hospice is a company limited by guarantee registered in England No 2677824. Registered office Durdar Road, Carlisle CA2 4SD. A Registered Charity No.1008796

The Hospice Lottery and the activities of our charity shops are operated by Eden Valley Hospice (Shops) Limited, Registered Office Durdar Road Carlisle CA2 4SD. Registered in England & Wales No 2727939. The company is a wholly owned subsidiary of Eden Valley Hospice and all profits from the company are gifted to Eden Valley Hospice.

The Hospice Lottery is registered with the Gambling Commission under the lotteries and amusements act 1976 and the Gambling Act 2005. Promoter Mr Paul Cookson at the Hospice Address. Players in the lottery must be over 16 years of age.

Web Site Privacy Policy
Access to and use of this site is provided by the Eden Valley Hospice.

Eden Valley Hospice is a registered Charity - number 1008796. Eden Valley Hospice is also registered with the Information Commissioner in the UK as a Data Controller, and is legally bound by the Data Protection Act 1998.

Eden Valley Hospice respects privacy, and the following privacy policy outlines how your information will be used by the Hospice.

Personal Information
Personal information is anything which enables the Hospice to identify you in some way, such as name and an email address. If such information is supplied, the Hospice is legally bound by the Data Protection Act 1998 and the EC Directive on Privacy and Electronic Communication, to ensure that the information is used only for the purpose for which it was requested, and to ensure that the data is held securely.

The data gathered will be used to keep service users and supporters informed of the future work of the Hospice.

Financial Information
When an online donation is processed, the Hospice links to the services of Just Giving who act as our agents to collect on-line donations on our behalf. Just Giving are a commercial company that offers secure facilities for charities and not for profit organisations. A monthly fee is paid for this service and donations made to the Hospice via this facility are paid directly into our bank on a monthly basis.

Hospice Mailing List
By ticking the relevant box, or advising the Hospice in writing service users and individual donors may opt out of receiving information about the work of Hospice.

The Hospice may use the personal information provided to contact service users / donors in the future about the work of the Charity but the Hospice will NOT share this information with any third party.

If service users / donors wish their details removed from the Hospice from the Hospice mailing list, or to check what details are held about them, they should contact fundraising@edenvalleyhospice.co.uk stating the nature of their contact with the Hospice and the type of mail which they have received.

Third Parties
Eden Valley Hospice will not pass on any information about service users / donors to any third party, i.e. another organisation or person.

Eden Valley Hospice (Shops) Limited
Eden Valley Hospice (Shops) Limited is a wholly owned subsidiary of Eden Valley Hospice, information on Hospice merchandise, Christmas Goods, etc., has been requested details will be submitted to Eden Valley Hospice (Shops) Limited to deal with your request.

Copyright
All rights are reserved; no part of this website, including information, images, photos, logos and names can be republished, posted or broadcast in any form whatsoever without prior written permission by the copyright holders. Documents on this site may not be downloaded, altered or adapted for any purpose without prior written permission.

Security
Eden Valley Hospice will make every effort to ensure that the information which service users / donors have supplied is kept securely. The Hospice would advise, however, that the Internet cannot be considered a fully secure means of submitting information.

Policy changes
By using the Hospice site, users agree to accept this privacy policy, and are aware that the Hospice’s policy may change with time. Any changes to this policy will appear on this web page.